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Top Questions/Issues

1) I see that your product is made in China. Do any of your products contain lead?

2) Will any of my Digital Blue™ products work with Windows Vista?

3) How do I receive a replacement software CD for my Digital Blue™ product?

4) I see a warning message that says "The software you are installing for this hardware has not passed Windows Logo Testing..." Is it safe to install this software?

5) I can't download from the Disney Flix Video Camera?

6) Mix Central Files Not Playing, Windows Media Player 11 Security Component

7) I need support for my Disney Max Clip.

8) Does the Disney Pix Micro Digital Camera work on a Macintosh computer?

9) What is the difference between the QX5 Computer Microscope and the Smithsonian Computer Microscope?

10) Does the Disney Pix Click Digital Camera work on a Macintosh computer?

11) How do I convert files so they will play on my DMP9050 Mix Max?

12) How do I download songs to my Mix Stick?

13) How do I get my music from iTunes to play on my Disney Mix Stick?

14) I’ve added songs to my Mix Stick 2.0 and when I press play I get no audio. How can I fix this?

15) I have a Mac and iTunes. How do I add songs from my computer to my MP3 player?

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